Privacy Policy

1. Introduction

Welcome to Tatka Bazaar ("we", "our", or "us"). We are committed to protecting your personal privacy and ensuring a secure online shopping experience. This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our website, mobile application, and grocery delivery services.

2. Information We Collect

When you register, place an order, or interact with Tatka Bazaar, we may collect the following types of information:

• Personal Identifier Information: Full name, email address, mobile phone number, and delivery address.
• Authentication Data: When you sign in using Google Single Sign-On (OAuth), we collect your name, email address, and profile picture as permitted by your Google account settings. We do not receive or store your Google account password.
• Order & Transaction Details: Purchased items, delivery instructions, order history, and payment reference tokens (processed securely via PCI-DSS compliant gateways like Razorpay).
• Device & Location Information: Device type, browser specifications, IP address, and location coordinates (only with your explicit permission for delivery coverage checks and live tracking).

3. How We Use Your Information

We use the collected information strictly for legitimate business operations, including:

• Creating, authenticating, and managing your user account.
• Fulfilling and delivering your grocery orders efficiently.
• Sending order notifications, delivery status updates, and support communications via SMS, WhatsApp, or email.
• Providing customer support and resolving service inquiries.
• Improving our catalog, app performance, and customer security.
• Complying with applicable legal regulations and preventing fraud.

4. Data Sharing and Disclosure

We value your trust and do not sell, rent, or trade your personal data to third-party advertisers. We share information only with trusted service partners required to deliver our service:

• Delivery Personnel: Name, phone number, and delivery address necessary for completing order deliveries.
• Payment Gateways: Payment details are processed directly by certified payment processors (e.g. Razorpay).
• Legal Obligations: We may disclose information if required by law or government authorities to safeguard legal rights and public safety.

5. Data Protection & Security

We implement industry-standard administrative, technical, and physical security measures—including SSL/TLS encryption for all data transmissions and secure server infrastructure—to safeguard your personal information from unauthorized access, loss, or misuse.

6. Your Rights & Data Controls

You have the right to access, update, or request the deletion of your account and personal data at any time. You can manage your profile settings within the app or contact our support team at barbusf2f@gmail.com to request account deactivation and data removal.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Tatka Bazaar Support Team
Email: barbusf2f@gmail.com